About
A managed IT provider serving central and eastern Missouri: Columbia, Jefferson City, Rolla and Farmington, and the towns in between.
Why we do it this way
Most small organizations end up with three or four different vendors: one for computers, another for the phone system, someone who built the website years ago and no longer answers, and an internet provider who blames all of them. When something breaks, the customer becomes the project manager.
We took the opposite approach deliberately. We run the helpdesk, the phone system, the network hardware, the Microsoft 365 tenant, the website and the hosting. When something goes wrong there is exactly one company responsible, and it's us.
How we work
- You get a person, not a queue. The people who set your systems up are the people who answer when you call.
- We write everything down. Your network, licenses, credentials and procedures are documented properly. If you ever leave us, that documentation goes with you.
- We tell you when not to spend money. A vendor who only ever recommends buying something isn't advising you.
- We're local. When remote support won't do it, someone drives out.
Who you're dealing with
Where we work
We cover the corridor running from Columbia and Jefferson City south through Rolla and across to Farmington, along with the smaller communities in between. Remote support reaches anywhere; on-site work is within that area.